Terms and Conditions

1. All the prices on our website include GST.
2. All prices on our website are for the products only and do not include freight.
3. Deliveries within New Zealand typically take between 1 to 7 working days.
4. Our freight calculations are for deliveries to New Zealand addresses.
5. Contact us at info@mapworld.co.nz for shipping rates to other countries.
6. The customer must inspect the goods immediately upon delivery and inform MapWorld by email or phone within 24 hours of delivery of any damage, shortages or non-delivery of the goods.

1. We do not have to provide a refund if you have changed your mind about a particular purchase, so please choose carefully. If the goods are faulty we will meet our obligations under the Consumer Guarantees Act to provide a remedy.
2. The customer must inspect the goods immediately upon delivery and inform MapWorld by email or phone within 24 hours of delivery of any damage, shortages or non-delivery of the goods.
3. No returns will be accepted without a Return Authorization (RAN) Number. To obtain an RAN, email info@mapworld.co.nz.
4. If the product purchased was a special order, and not part of our regular inventory, it is not returnable.
5. Returned products must be complete and in ALL the original packaging which must be in perfect condition. Returns must be securely packaged to ensure the product's safe return. All returned products will be inspected on arrival.
6. A restock fee of 20% may apply.
7. Shipping charges are not refundable. The customer is responsible for shipping charges on all return shipments, including defective products.
8. Discontinued, end of line products or sale/special items can only be returned for repair.